Contact IPTV Québec HD support — fast 7-day assistance
A question about our plans, help setting up your device or immediate technical support? Our Quebec team answers in under 15 minutes.
Live chat
The fastest method. Ideal for instant activation, sending M3U/Xtream codes or live troubleshooting, in English or French.
Ticket Support
Recommended for plan transfers, detailed invoices, reseller account management or contractual questions.
Help Center & Guides
Illustrated step-by-step manuals to set up IBO Player, TiviMate and IPTV Smarters Pro on Firestick, Android Box and Smart TV.
Send us your request
All our specialists have the tools required to analyze your credentials or unlock your access immediately.
* Eastern Time (Montreal, Gatineau, Quebec City). On NHL and UFC nights, on-call technicians stay active until midnight.
Quick questions before writing
How long does activation take?
Your account or trial is usually activated within 5 to 15 minutes after the transaction is confirmed. Your Xtream Codes credentials and M3U link are sent directly by email.
Can I test before buying?
Absolutely. We offer a complete 24-hour trial for only $2.99. It lets you evaluate the stability of Quebec channels (RDS, TVA Sports, Radio-Canada) on your own internet connection.
What minimum speed is recommended?
A stable connection of at least 25 Mbps for Full HD content and 50 Mbps for 4K Ultra HD is ideal. We recommend an Ethernet cable or 5 GHz Wi-Fi to avoid micro-cuts.
Do I need a VPN?
No. Our infrastructure uses SSL-encrypted protocols and local proxies in Montreal and Toronto. Your streams are invisible to your Quebec internet provider, without the speed loss of an external VPN.
256-bit SSL encrypted transactions. No viewing history is kept and your digital privacy is strictly respected.